Effective From: January 06, 2024

We strive to provide our customers with high-quality photobooks. If, however, you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below for information on how to proceed.

1. Refund Eligibility:

• Refunds requests can only be submitted within 15 business days from the date of purchase.
• To be eligible for a refund, the photobook must be in the same condition as when you received it.
• The photobook must be returned in its original cover and packaging.

2. How to Request a Refund:

• To initiate a refund, please contact our customer support team HERE within the specified refund period.
• Provide your order number, a brief explanation of the reason for the refund, and any supporting documentation such as photos showcasing defects or errors.

3. Refund Process:

• Once your refund request is received, we shall take 1-4 business days to process the request.
• If your request is approved, we will send you instructions on how to return the photobook.
• Once the photobook is returned and received by us the amount paid as the price of the book will be credited to your original method of payment within 15 business days.

4. Return Shipping:

• Customers are responsible for the cost of return shipping, unless the return is due to a manufacturing defect or an error on our part.

5. Exchanges:

• If you received a damaged or defective item, we will gladly exchange it for the same item. Please contact our customer support team for assistance.

6. Cancellation Policy:

• Orders can only be cancelled within 24 hours of purchase. Once the shipment process has begun, cancellations cannot be accommodated.
• On cancellation of an order, the amount paid shall be credited to the original method of payment within 15 business days.

7. Contact Information:

• For any questions regarding our refund policy, please contact us HERE.

Aditya Varma Store reserves the right to update or modify this refund policy at any time without prior notice. It is recommended to review our refund policy periodically for any changes.